At Bernadiny, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.bernadiny.com (“Site”). By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you provide to us voluntarily when you use our Site, including:
- Personal Identification Information: This may include your name, email address, mailing address, phone number, and payment details.
- Non-Personal Identification Information: This includes data such as your browser type, IP address, operating system, and browsing behavior on our Site. This information helps us improve our website and customer experience.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies (such as web beacons) to collect information about your browsing activity. Cookies help us enhance your experience by remembering your preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Orders: We use your personal information to process and fulfill orders you place on our Site, including shipping, billing, and customer service.
- To Improve Our Services: We analyze your usage patterns to improve the functionality and content of our Site, making it more user-friendly.
- To Send Promotional Materials: With your consent, we may send you promotional emails about our products, offers, or updates. You can unsubscribe from these communications at any time.
- To Communicate with You: We may use your contact details to respond to your inquiries, provide customer support, or notify you of changes to our services or policies.
3. How We Protect Your Information
We take the security of your personal information seriously and implement a variety of security measures to ensure it remains protected. These include:
- Encryption: We use SSL encryption to protect sensitive data, such as credit card information, during transactions.
- Secure Servers: All personal data is stored on secure servers with restricted access to protect it from unauthorized use.
- Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your data with trusted third-party vendors who assist us with our business operations, such as payment processors, shipping companies, and marketing services. These third parties are required to keep your information confidential and use it solely for the purposes of performing services on our behalf.
- Legal Compliance: We may disclose your information if required by law or in response to a valid request by public authorities, such as a court order or government investigation.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, track activity on our Site, and gather demographic data. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly if cookies are disabled.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if any data is inaccurate.
- Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or marketing materials by clicking the unsubscribe link at the bottom of our emails.
- Delete Your Account: If you no longer wish to have an account with us, you can contact us to request the deletion of your account and personal information, subject to any legal retention requirements.
- Do Not Sell My Personal Information: If applicable, you may request that we do not sell your personal information by contacting us at [email protected].
7. Third-Party Links
Our Site may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to information collected through our Site. We recommend reviewing the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically for any updates or changes.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Bernadiny Customer Support
Email: [email protected]